SHIPPING POLICY

1. Order Processing Time

• Orders are processed within 1-2 business days.
  
• Orders placed after 5 PM or on weekends will be processed on the next business day.

2. Shipping Methods and Delivery Times

• Standard Shipping: Delivered within 5-7 business days.
  
• Express Shipping: Delivered within 2-3 business days.
  
• Overnight Shipping: Delivered the next business day.

3. Shipping Charges

• Standard Shipping: ₹50 for orders below ₹500. Free for orders above ₹500.
  
• Express Shipping: ₹150.
  
• Overnight Shipping: ₹300.

4. International Shipping

• Currently, we do not offer international shipping.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.
  
• You can track your order through our website or the courier's tracking page.

6. Delivery Issues

• If you encounter any issues with your delivery (e.g., delayed, lost, or damaged shipments), please contact our customer service at info@homoeopathicshop.online or call +91 9594989597.
• We will work with the courier to resolve the issue as quickly as possible.

7. Incorrect Address

• Ensure your shipping address is correct. We are not responsible for shipments delivered to incorrect addresses provided by the customer.

8. Returns and Refunds

• Please refer to our Returns and Refunds Policy for detailed information.

9. Contact Information

• For any questions or concerns regarding shipping, please contact us at:
• Email: info@homoeopathicshop.online
• Phone: +91 9594989597

Thank you for shopping with Sanjeevani Homoeopathic Pharmacy!